Open Mic Sessions

Take advantage of this valuable tool to share ideas, ask questions and provide comments YEAR-ROUND!

 Topics currently 'in session' and awaiting your comments include OR submit a new topic: 
 
Newest session added October 1, 2012:

    • Mary Robertson is wondering if any banks have a "Disaster Recovery Action Plan?"
    • Kitty Nash and Alice Tatro are looking to hear from their peers about "Club Requirements and Benefits."  Management is looking to do a comparison with other clubs to see if changes/updates are needed.
    • Karla Hynes asks "How do you collect your upcharges when you don't have merchant status and your tour operator will only charge for their fees?"
    • Deg Wagg is looking for "Ideas in organization of files, trips, etc."
    • Deb Wagg is looking for "Suggestions for banking seminar topics."
    • Patty Paul is looking for advice on "Revisions to their Travel Health Policy form."

      ARCHIVED SESSIONS:
    • Time to reflect: What worked best for you in 2011? OR, tell us what changes you might be making in the coming year?
    • Tell us about your favorite trip from 2011...and why?
    • Membership Records Retention Policy?
    • "Holiday gift ideas for members."
    • "Handling Serious Health issues with travelers."
    • "Club Benefits other than travel."
    • "New trip ideas for November / December."
    • "Direct mail ideas for Membership Growth."
    • "Gratuities for step on guides?"
    • "How do you celebrate a milestone for your bank / club?" Looking for ideas to celebrate a 100th anniversary- or other significant milestone anniversary at the bank/club.  If you have ideas, please chime in to this Open Mic Session

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*Open Mic Sessions are only available to Heritage Clubs members.
*You must be logged-in to participate.
* ALL SESSIONS are listed on the same page, scroll down to find the topic you wish to make a post to.  Some have been archived but are still available for comment.

Archived Topics:

  • "The Many Hats of a Club Director!" - request for info about the many responsibilities you may hold in addition to being club director.
  • Trip Evaluation Forms
  • "Anyone Cruising?"  or inquiry for other trips that you can send your clients on with another trusted HCI directors
  • "Sweet Treats" - themed give away


    Archived Topics:      These topics are still available for comment. HOWEVER, they will remain in the archived files UNLESS you bring it to Amy's attention to 'update' the posting as a new posting. Let Amy know if you have added comments to an archived topic so that we can bring it to all members attention!
  • "Bus Games on your way to the casino..."
  • "How do you find the ideal candidate when looking for a replacement club director?  How were you found/ hired?"
  • "Commission vs. Salary"
  • "Gratuities"
  • "Trip Networking"- Need travelers, have an idea for others (ie. upcoming show) or looking for ideas/trips to network - SHARE HERE!"
  • "Movies that are a REAL HIT with your club members" 
  • "CSRs Incentive Program for selling the club?"
  • Day Trip Ideas & Itineraries"  
  • "Club Benefits - Extras you offer your senior members?"
  • "Lessons Learned"- trip experiences helpful to others. 
  • HIPPA Compliance
  • Disclaimers & Releases 
  • Cross-selling / deposit goals tied to incentives?
  • Travel Protection Insurance 
  • Club Membership Demographics 
  • Refer a Friend programs / Privacy Policy 
  • Club Director Training / Continuing Ed Opps
  • Preferred Tour Operators
                         

Suggestion!!  Add a weekly reminder to your Outlook calendar so you can stay up to date with the current Open Mic topics.   

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