Open Mic Sessions
Take advantage of this valuable tool to share ideas, ask questions and provide comments YEAR-ROUND!
Newest session added October 1, 2012:
- Mary Robertson is wondering if any banks have a "Disaster Recovery Action Plan?"
- Kitty Nash and Alice Tatro are looking to hear from their peers about "Club Requirements and Benefits." Management is looking to do a comparison with other clubs to see if changes/updates are needed.
- Karla Hynes asks "How do you collect your upcharges when you don't have merchant status and your tour operator will only charge for their fees?"
- Deg Wagg is looking for "Ideas in organization of files, trips, etc."
- Deb Wagg is looking for "Suggestions for banking seminar topics."
- Patty Paul is looking for advice on "Revisions to their Travel Health Policy form."
- Time to reflect: What worked best for you in 2011? OR, tell us what changes you might be making in the coming year?
- Tell us about your favorite trip from 2011...and why?
- Membership Records Retention Policy?
- "Holiday gift ideas for members."
- "Handling Serious Health issues with travelers."
- "Club Benefits other than travel."
- "New trip ideas for November / December."
- "Direct mail ideas for Membership Growth."
- "Gratuities for step on guides?"
- "How do you celebrate a milestone for your bank / club?" Looking for ideas to celebrate a 100th anniversary- or other significant milestone anniversary at the bank/club. If you have ideas, please chime in to this Open Mic Session
*Open Mic Sessions are only available to Heritage Clubs members.
*You must be logged-in to participate.
* ALL SESSIONS are listed on the same page, scroll down to find the topic you wish to make a post to. Some have been archived but are still available for comment.
- "The Many Hats of a Club Director!" - request for info about the many responsibilities you may hold in addition to being club director.
Trip Evaluation Forms
- "Anyone Cruising?" or inquiry for other trips that you can send your clients on with another trusted HCI directors
- "Sweet Treats" - themed give away
Archived Topics: These topics are still available for comment. HOWEVER, they will remain in the archived files UNLESS you bring it to Amy's attention to 'update' the posting as a new posting. Let Amy know if you have added comments to an archived topic so that we can bring it to all members attention!
"Bus Games on your way to the casino..."
"How do you find the ideal candidate when looking for a replacement club director? How were you found/ hired?"
"Commission vs. Salary"
"Trip Networking"- Need travelers, have an idea for others (ie. upcoming show) or looking for ideas/trips to network - SHARE HERE!"
"Movies that are a REAL HIT with your club members"
- "CSRs Incentive Program for selling the club?"
- Day Trip Ideas & Itineraries"
- "Club Benefits - Extras you offer your senior members?"
"Lessons Learned"- trip experiences helpful to others.
Disclaimers & Releases
- Cross-selling / deposit goals tied to incentives?
- Travel Protection Insurance
- Club Membership Demographics
- Club Director Training / Continuing Ed Opps
- Preferred Tour Operators
Suggestion!! Add a weekly reminder to your Outlook calendar so you can stay up to date with the current Open Mic topics.