Sign up to learn important skills for handling tough situations

Gain the confidence to act in an emergency situation or to address difficult or unwanted behaviors in others.  Learn key skills to recognize and treat life-threatening conditions and injuries, as well as ways to confront others about problems that need to be dealt with.

• Difficult Conversations - get better outcomes from your communication
• • How to prepare
  • How to initiate
  • What to expect
    
• First Aid Training - save lives and avoid injury
• • When to call 911
  • Adult CPR administration
    
  • AED usage
  • Bleeding control
    

Meeting Date and Location

Cost to Attend
 $95.00 per person for full day meeting for all delegates, spouses, bank representatives.

This includes, all materials, lunch and refreshment breaks.

Complimentary Post-Fam Sightseeing Tour Saturday, November 3.
  
Post-Fam Sightseeing Tour
There will be a Dubuque Fam Sightseeing Tour on Saturday, November 3 from 9 am to 1 pm.  The Dubuque Fam Tour is sponsored by our Travel Dubuque host and is complimentary to all club directors and any spouses.  If you can't stay for the entire tour, plan to just join us for breakfast at Inspire Cafe.

Special Group Hotel Rates
The Holiday Inn is offering a special group rate for anyone that would like to spend any number of nights in the host hotel before, during or after the meeting of $79.00 per night plus tax.  So, take a long weekend and enjoy the sights of Dubuque along with a full day of training.

Reserve your room(s) directly with Joan Heber at the Holiday Inn at 563-556-2000 x121. Ask for the Heritage Clubs room rate of $79/night.

Certified Bank Club Director (CBCD) Points
Attendance at the Fall Forum Training guarantees candidates for the Certification program 20 points towards their overall goal of 125 points.

Meeting Agenda
You can expect a very full agenda including presentations, workshops and hands-on practice sessions covering these topics and much more.